Supplier Management Specialist

CollectiveSpend is hiring a Supplier Management Specialist for a project-based, full-time on-site role with our client in Abu Dhabi. This project is expected to last for a duration of 2 years. In this role, you will support the development of a supplier relationship management framework to foster long-term, high-value partnerships that contribute to the organization’s strategic procurement goals. You will also oversee the supplier registration and pre-qualification process, ensuring the active engagement and management of suppliers throughout their lifecycle.

This role is essential in driving supplier performance, resolving disputes, gathering feedback for improvement, and ensuring supplier segmentation is aligned with business objectives. You will collaborate closely with internal stakeholders and procurement units to enhance supplier communication and improve sourcing outcomes.

Functional Responsibilities

• Develop and maintain supplier relationship management practices, including relevant policies, tools, and procedures

• Lead the segmentation of suppliers and ensure strategic relationships are prioritized for top-tier partners

• Manage supplier performance review processes using defined templates and ensure feedback is collected from end-users

• Engage directly with strategic suppliers to develop collaborative improvement plans

• Identify and classify key risks or improvement areas with suppliers and agree on corrective actions in coordination with end-users

• Support supplier performance improvement programs for vendors falling short of SLA targets

• Resolve conflicts and disputes professionally, securing positive, solution-focused outcomes aligned with contractual terms

• Oversee daily operations for Supplier Registration and Pre-Qualification processes

• Evaluate new or potential suppliers using established evaluation criteria

• Maintain accurate and up-to-date supplier data and documentation, including periodic reviews of supplier status

• Manage the database of registered and pre-qualified suppliers, ensuring regular updates and alignment with sourcing needs

• Organize and support supplier performance review meetings, collecting inputs and proposals from relevant procurement teams

• Coordinate external supplier communications, ensuring transparency, continuous improvement, and mutual alignment

• Seek and analyze supplier feedback to drive enhancements across procurement operations

Organizational Responsibilities

• Ensure compliance with supplier governance policies and maintain adherence to department procedures

• Participate in internal audits and reviews of supplier management practices

Management Reporting

• Contribute to the preparation of supplier-related performance reports

• Highlight non-compliance or recurring issues that affect supplier performance or engagement

Qualifications and Experience

• Bachelor’s degree in Business Administration, Supply Chain Management, Commerce, or a related field

• Bachelor’s degree with a minimum of 5–10 years of experience in a similar functional field

Skills and Competencies

• Strong experience in supplier lifecycle management, registration, and performance monitoring

• Ability to resolve supplier disputes and manage escalations diplomatically

• Excellent communication and stakeholder engagement skills

• Experience working with supplier evaluation tools and procurement data systems

• Strong understanding of SLAs, KPIs, and supplier segmentation models

• Exceptional organizational skills and attention to detail

• Proactive, collaborative, and improvement-driven mindset